About the role
You will run our Dar es Salaam branch, leading a team of tellers, customer service officers and business bankers. Your success is measured by customer satisfaction, operational accuracy and team development.
What you will do
- Lead, coach and develop the branch team
- Ensure cash and vault operations meet our controls
- Resolve customer escalations before they become complaints
- Monitor branch performance against targets
- Ensure regulatory and audit requirements are met
What we are looking for
- 5+ years in branch banking or retail operations
- Prior people management experience
- Strong understanding of local banking regulation
How to apply
Send your CV and a short note about why this role interests you to careers@jahihi.com. Include the role title in the subject line.
We read every application. You will hear back from us within two weeks of your submission, whether or not we progress.
Jahihi is an equal-opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, religion, disability, age, or any other characteristic protected by law in the markets where we operate.